terms and privacy policy



All products created by Melanie Craft & Company are for commercial or personal use and are not to be resold or redistributed. You may customize any theme, template or files provided to you, however, once these files have been customized, you are fully responsible for support. 

This license is limited and does not transfer a copyright, title, or any intellectual property to you.

Under this license you may not:

  1. Resell, redistribute, share, or transfer the materials to another person
  2. Use any theme on more than one website/computer
  3. Remove any copyright mark from the products
  4. Claim, suggest, or imply that any HTML, CSS, images, templates, or intellectual property purchased or downloaded from Melanie Craft & Company is your own creation, whether or not it is in an altered state

Payments & Refunds

All payments will be taken through Dubsado (Stripe), Paypal, or melaniecraftco.com (Stripe & Paypal). All projects require a 50% non refundable deposit before any project is added to my schedule. The remainder is to be paid once the project is completed, and before any deliverable files are sent to you. If your payment is not made by the due date I will charge you a 25% late fee of the late installment.

Due to the nature of the services, NO refunds will be issued.

If you are having any issue with the files or setup, please contact us so we can work to resolve the problem.


Support will only be provided for customers of Melanie Craft & Company. Any support requiring extensive work by us will be offered to customers of Melanie Craft & Company for an additional fee. 

Refusal of service

Products and services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the site, product, or service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.


At this time, all our themes are created for the Squarespace platform only (squarespace.com). Our themes will not work for Wordpress, Wix, Blogger, Weebly or any other platform. You will need to purchased a domain name and plan for your website in order for your website to remain functional after the two week trial period.

Backup & Liability

It is highly recommended that you backup your existing files, and content before installing your new theme. We are not responsible for any loss of data or errors that may occur when using our products or themes.

Copyright & Permissions

Melanie Craft & Company retains all copyright privileges on any designs created. The Client is not purchasing the rights to resell, redistribute, or duplicate the design / theme to be used on more than one platform without prior written permission. This includes, but is not limited to, any text, graphics, design elements, code, photography on the custom designs by Melanie Craft & Company

Changed Terms

We may amend these Terms and Privacy at any time. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this site. Any use of the site, service, or products by you after being notified means you accept these amendments. We reserve the right to update any portion of our site, service, and products, including these Terms and Conditions, at any time. We will post the most recent versions to the site and list the effective dates on the pages of our Terms and Conditions.


The products and services are provided “as is” once they have been paid in full and all assets have been delivered. In no event shall Melanie Craft & Company, or it’s owner, be liable for any damages including, but not limited to, damages for loss of data or profit, or due to business interruption arising out of the use or inability to use the materials and services provided by Melanie Craft & Company. even if Melanie Craft & Company, it’s owner, or an authorized representative has been notified orally or in writing of the occurrence or possibility of such damage.

Third Party Links

The site and the service contains links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Melanie Craft & Company. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.


In order to install the design on your own website, the Client might be asked to provide usernames and passwords of various accounts, including but not limited to hosting servers, domain registrar, blogging platform, and newsletter services. Your privacy is of outmost importance to Melanie Craft & Co. and this information will never be shared and will only be used for the purpose of completing your project.
It is recommended that you temporally change password(s), or create temporary users when possible, while working with Melanie Craft & Co. It is highly encouraged that you change your passwords and / or delete temporary usernames once the project has been completed.

Any information collected on this site will not be sold or shared with third parties. Melanie Craft & Company collects no personally identifying information (such as name and email address) through its website except when you specifically and knowingly provide the information (for example, when you sign up for our newsletter, ask to be contacted, or subscribe to services). Any information you provide is used solely for the stated purpose unless you agree in advance to additional use (for example, you may be asked if you would like to be added to an email list). You may request at any time to be removed from our lists. The Melanie Craft & Company website may use "cookies" to collect information, but basic information about your computer and its connection to the Internet (for example, the name of the domain from which you access the Internet, the date and time you access the website, etc.). The generic information is collected by cookies is used only to assist in site management and development for statistical purposes. This website contains links to other websites and Melanie Craft & company is not responsible for the privacy policies of third party websites.

Contacting us

If you have any questions about this Privacy Policy, or the practices of this site, please contact us at:

  1. www.melaniecraftco.com
  2. melanie@melaniecraftco.com

Last updated on January 1, 2017